Troubleshooting¶

If your binds are not working as expected, use this page before opening a support post.

Start Here¶

1. Re-check Software Configuration
2. Re-check Star Citizen Setup
3. Confirm you imported layout_SUB_Clear_Bindings_4xx_exported.xml first, then your joystick-specific layout file
4. Confirm Joystick Gremlin profile is active before launching Star Citizen

Discord FAQ Channels¶

Common Enhanced bind issues are documented here:

• Enhanced Binds FAQ

Common joystick and Star Citizen issues are documented here:

• Peripheral FAQ

Need Help From Support?¶

If your issue is not covered in those FAQ channels, follow the pinned instructions and open a post in:

• Enhanced Bindings Support Forum

What to Include in Your Post¶

• Joystick hardware and firmware version
• Star Citizen patch/build
• Which profile and XML files you loaded
• What you expected vs what happened
• Screenshots of Joystick Gremlin, HIDHide, vJoy, and USB Game Controllers (joy.cpl)

Using that format gets faster, more accurate help.